Frequently Asked Questions

Everything You Need to Know About Master Office Automation.

Welcome to the Master Office Automation FAQ Centre. Here you'll find answers to common questions about our products, services, procurement process, corporate orders and Pan-India supply capabilities. Whether you're an office administrator, procurement professional, facility manager, HR team, IT department, retailer or business owner, you'll find useful information to help you understand our services.

Master Office Automation is a comprehensive B2B workplace procurement and supply partner, providing office stationery, IT and technology products, housekeeping materials, printing and branding solutions, packaging products, corporate gifting, hardware, electrical and plumbing materials, safety and PPE, retail security products, pantry supplies and other workplace essentials.
Corporate accounts require an invitation code provided by your organization's administrator or our sales team. Once you have the code, visit the Register page, enter your corporate email, and your profile and contract pricing will be automatically configured.
You can browse the catalog as a guest and add items to a 'Quote Basket'. You can submit this basket to request custom bulk pricing. However, to see contract prices and place instant orders, a registered corporate account is required.
You can reach our enterprise support desk via email at info@masterofficeautomation.com or call us directly at +91 7996167167.
Please share your requirement with our team. We can review product specifications, quantities, preferred brands and delivery requirements and determine whether we can source the requested item.
Yes. Our key advantage is multi-category procurement. Businesses can consolidate requirements such as stationery, housekeeping, printing, packaging, IT accessories, safety products, electrical materials and maintenance supplies through a single procurement partner.
Yes. We support bulk, recurring and corporate procurement requirements. Businesses can share their product list or requirement with our team for quotation and supply planning.
Absolutely. Corporate customers can share their SKU list, product specifications, quantities or existing procurement list with us. Our team can review the requirement and provide suitable sourcing and quotation support.
Yes. Where applicable, we can consolidate multiple workplace requirements into a single quotation, making procurement comparison and vendor management easier.
For larger requirements, we recommend sharing a structured product list containing item description, specification, preferred brand, quantity, delivery location and required delivery timeline. This allows our team to prepare a more accurate quotation.
By consolidating multiple workplace categories with one procurement partner, organizations can reduce the administrative effort involved in managing numerous suppliers, quotations, orders, invoices and delivery coordination.
We can support organizations with requirements across multiple locations in India. Share your location-wise product requirements, quantities and delivery schedules with our team so we can evaluate the appropriate supply arrangement.
Yes. Organizations can establish standardized requirements covering frequently purchased products, specifications and preferred brands, helping improve consistency across departments and locations.
For suitable requirements, businesses can discuss recurring supply arrangements, scheduled procurement and ongoing workplace consumables with our team.
Centralized procurement can help organizations improve visibility, standardization, supplier coordination, purchasing control and inventory planning, particularly when multiple departments or locations are involved.
Yes. Share your approved brand list, technical specifications, product codes or procurement standards, and our team can evaluate sourcing accordingly.
Yes. We provide Pan-India supply support for corporate offices, businesses, institutions, retail organizations and other professional establishments, subject to product availability and delivery requirements.
Absolutely. The Orders dashboard provides real-time logistics tracking, AWB numbers, and downloadable auto-generated Delivery Challans (DCs).
Standard inventory items are dispatched within 24-48 hours. Custom printed materials or bulk furniture orders may have specific SLA timelines negotiated in your contract.
Once logged in, simply browse the Storefront, add required items to your Requisition Cart, and proceed to checkout. Depending on your corporate settings, the order will either be dispatched immediately or sent to your reporting manager for approval.
Minimum order values are dictated by your company's specific rate contract. Please contact your account manager for details.
Yes, every order is processed with a 100% compliant B2B Tax Invoice, allowing your finance team to effortlessly claim GST Input Tax Credit.
Credit limits and net-payment terms (e.g., Net 30/60) are available subject to corporate credit approval and contract negotiation.
If your organization enables approvals, employee orders go into a 'Pending Manager' state. The assigned manager receives a notification and can approve or reject the cart directly from their dashboard before it reaches our dispatch team.
We carry premium A4 copier paper, specialized pens, organizational files, binders, desk organizers, staplers, and all daily administrative essentials.
Our printing solutions include digital and offset printing, corporate stationery, brochures, booklets, flyers, business cards, letterheads, envelopes, ID cards, standees, posters, banners and other promotional materials.
Yes. We provide customized printing solutions including letterheads, business cards, envelopes, ID cards, ID tags, brochures, booklets, certificates and other corporate stationery, based on your branding and specifications.
Yes. Corporate customers can provide their logo, artwork, dimensions, colors, material specifications and printing requirements for customized printing projects.
Yes. We offer corporate gifting solutions including customized mugs, diaries, pens, bags, apparel, drinkware, desk accessories, employee gifts, client gifts and promotional merchandise.
Yes. We supply a broad range of cleaning and hygiene products, including floor cleaners, disinfectants, sanitizers, mops, brooms, brushes, tissue rolls, garbage bags, washroom supplies and other housekeeping consumables.
We supply professional-grade chemicals including Taski (R1 to R9 series), Diversey, Lizol, Harpic, and various eco-friendly 'Green' cleaning alternatives.
Yes, we provide bulk Toilet Tissue, C-Fold Towels, Hand Sanitizers, and automated dispensers.
Our packaging range includes corrugated boxes, cartons, bubble wrap, stretch film, kraft paper, packing tape, labels, protective packaging and other packing accessories.
Yes. Our workplace maintenance portfolio includes electrical wires, switches, sockets, LED products, extension boards, circuit breakers, pipes, fittings, valves, faucets and other maintenance requirements.
We provide general building hardware and tools such as fasteners (screws, nails, bolts), hand tools (screwdrivers, hammers, pliers), power tools, door closers, handles, and locks to support your facility repair teams.
Yes. Our safety range includes safety shoes, helmets, gloves, masks, safety goggles, reflective jackets, high-visibility vests and other PPE and workplace safety products, subject to availability and specifications.
Yes, our PPE range meets IS/ISO and CE safety standards where applicable.
Our IT catalog includes networking gear (Cat6 rolls, switches), computer peripherals (mice, keyboards, monitors), storage devices, telecommunication headsets, and printer supplies (OEM Toners & Ink).
Yes, we offer complete PAN-India installation, calibration, and AMC maintenance for all Retail Security EAS antennas, smart mirrors, and hard tags.
Yes. We can support recurring workplace supply requirements for pantry consumables like tea, coffee, sugar, disposable cups, and corporate snacks.

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