Privacy Notice

Effective Date: April 7, 2026 | Version 2.0

This Privacy Notice describes our handling of Personal Information in connection with your activities in our locations or your use of our websites, enterprise portals, mobile applications, or the B2B services we provide. By visiting our locations, websites, or using our services, you hereby consent to these terms and acknowledge Master Office Automation as the Data Fiduciary.

“Personal Information” refers to both online and offline information that identifies you or that can be reasonably linked to you or your corporate entity.

1. Personal Information Collected

Types of Personal Information that we, or our service providers on our behalf, may collect include:

Identifiers

Names, Account IDs, Emails, Corporate Addresses, GST Numbers.

PurposeTo identify you in support of business transactions.

Commercial

Purchase history, Quotations, Approval hierarchy, Cart data.

PurposeTo support B2B fulfillment and credit facilities.

Network

IP Addresses, Search history, Clicks, Portal behavior.

PurposeTo personalize the portal and ensure cybersecurity.

2. How We Use Information

  • To Provide Services: Processing B2B orders, managing approval workflows, facilitating pan-India logistics, and providing customer support.
  • Business Analytics: Identifying cost savings, generating MIS reports, and optimizing your enterprise supply chain efficiency.

3. Protection & Retention

We employ technical, physical, and administrative safeguards to protect your data. Data Retention: We retain information for as long as your corporate account is active or as strictly necessary to comply with Indian legal, taxation (GST), and auditing obligations.

4. Third-Party Sharing

We do not sell your personal data. Data may be securely shared with authorized logistics partners, payment gateways, and legal authorities as mandated by the Government of India for regulatory compliance.

5. DPDP Act Readiness & Your Rights

Under the Information Technology Act, 2000, and fully aligned with the Digital Personal Data Protection (DPDP) Act, 2023, you as a Data Principal have the following rights:

Right to Access & Know
Right to Correction
Right to Erasure
Right to Nominate

*Children's Privacy: Master Office Automation provides strictly B2B enterprise services. We do not knowingly collect personal data from individuals under 18 years of age.

6. Contact Us & Grievance Officer

In accordance with the DPDP Act, if you have any questions, requests to exercise your rights, or grievances regarding data handling, please contact our appointed officer.

Master Office Automation - Compliance

15/1 9th Cross Rd, S R Nagar,
Bengaluru, Karnataka 560027, India

Email: info@masterofficeautomation.com

Phone: +91 7996 167 167